We value your feedback, inquiries, and concerns. Should you need to reach us, please use one of the following contact methods:

Email: For general inquiries, customer support, or any other non-urgent matters, please email us at floatingessentials@gmail.com - We strive to respond to all emails within 24-48 hours during our regular business hours.

Phone: If you prefer to speak with us directly, you can contact our customer service team by phone at +351926473741. Our phone lines are open 9am to 9pm, Monday to Sunday. Please note that charges may apply depending on your phone service provider.

Please include as much detail as possible when contacting us, including your name, order number (if applicable), and a clear description of your inquiry or concern. This will help us provide you with the most efficient and accurate assistance.

Please note that while we endeavor to respond to all inquiries promptly, response times may vary depending on the volume of inquiries received. Rest assured, we are committed to providing you with exceptional customer service and will do our best to assist you in a timely manner.

Thank you for choosing Floating Essentials,

We look forward to hearing from you!