Track Your Order
At Floating Essentials, we strive to deliver your parcel using the best carrier and service for your country. For detailed information on shipping times and rates, please visit our Shipping Page.
If you need assistance tracking your order or have any concerns, our friendly customer support team is here to help. Please reach out to us at help@floatingessentials.com - and we'll ensure you receive your order promptly.
Making a Return
Returning an item is simple! Here's how:
- Within 14 days of receiving your order, email us at customerservice@floatingessentials.com to request an exchange for one or more products.
- Our team will quickly provide you with the necessary return instructions.
- Follow the instructions to complete your return.
If you have any questions or need further assistance, don't hesitate to contact us at floatingessentials@gmail.com